Refund
Part of our commitment to a hassle-free shopping experience, we have a dedicated customer service team. If for any reason you decide to return your purchase, you have 48 hours from time of the purchase to take advantage of our return policy.
Our dedicated customer service team are available every day from 10am to 1am. You can contact our customer service team at (416) 272-3996 to learn how you can take advantage of our return policy.
Same-day weed delivery
If for any reason you decide to return your online purchase, please contact our customer service team at (416) 272-3996 to process your return. A driver will be sent to your location to pick up the products. Full refund will be issued in credit once driver has the return. Delivery fee is not available for refund.
In the events that the product is opened by the customer, the product has to go back to our warehouse and be weighed out before we proceed with your return. Customers will recieve a full refund in credit if 80% of the original product is returned. Delivery fee is not available for refund.
Mail order marijuana
If for any reason you decide to return your online purchase, please contact our customer service team at (416) 272-3996 to process your Return. Our customer service team will send you an email with instructions on shipping information and how to proceed with your refund request. Customers will recieve a full refund in credits if 80% of the original product is returned. Shipping fee is not available for refund.
Exchange
At KAMIKAZI™ our mission is your satisfaction. If you are not sure about the quality of our products or if our product simply doesn’t meet your standards, we would be happy to exchange or refund your order within 48 hours of purchase. Our dedicated customer service team are available every day from 10am to 12am. You can contact our customer service team at (416) 272-3996 to learn how you can take advantage of our exchange policy.
Same-day weed delivery
Orders can be canceled any time before delivery. You like to add or remove an item? Just cancel your order and place a new one! You can still exchange an item if you have recieved it already. Contact us at (416) 272-3996 to process your exchange. A driver will be sent to your location to exchange your item.
In the events that the product is opened by the customer, the product has to go back to our warehouse and be weighed out before we proceed with your exchange. Once the product is weighted our team will send another driver with your new item.
Mail order marijuana
If for any reason you decide to exchange your online purchase, please contact our customer service team at (416) 272-3996 to process your Return. Our customer service team will send you an email with instructions on shipping information and how to proceed with your exchange request. We will ship your new item the same day we recieve the original item. You will recieve an additional email with tracking information of your new item.
